Ohhh. Dont get me started.

Change for the sake of change. Claudius; there is nothing lazy about not wanting to change the way things were/are done. If the new is always easier, why was it not put that way in the first place? The fact of the matter is that changing things (in the most case) is so that on-going training, books and other money-generating angles can be exercised. Don't be sucked onto "the greater good " b.s. No company would invest in changing things that work really well just to "refine", if that change will cause the majority of their customer base to dislike it, unless there was some other reason... Money perhaps??